FAQ

Yes, ordering online through our website is safe and secure. We use industry-standard encryption to protect your personal information and maintain the highest level of security for all transactions.

Yes, you can track your order using the tracking number provided in the shipping confirmation email. If you have any issues with tracking your order, please contact our customer support team for assistance.

Sure, please provide us with the name of the sneakers or product code and we'll gladly provide you with more information on the product, including materials, features, and sizing.

If you can't select your size for a specific product, it may mean that the size is currently out of stock. You can check back later or contact our customer support for further assistance.

We accept various methods of payment, including credit/debit cards, PayPal, and other secure online payment methods. You can find a list of all accepted payment methods during the checkout process.

Once your order has been processed and shipped, you will receive an email with tracking information. If you haven't received this email, please contact our customer support team for assistance.

We apologize for any missing items in your order. Please contact our customer support team with your order number and we will work to resolve the issue as soon as possible.

We're sorry to hear that you received the wrong items. Please contact our customer support team with your order number and we will work to resolve the issue as soon as possible.

Unfortunately, we cannot apply discount codes after an order has been placed. However, please contact our customer support team and we'll see if there's anything we can do to assist you. or just email Matthew he will hook you up on the next pair.

Delivery times and costs vary depending on your location and selected shipping method. You can find more information on delivery times and costs during the checkout process or by contacting our customer support team.